Everything You Need to Know Before You Book

You can book by calling +1 (781) 506-0028, emailing jair.transportation@gmail.com, or using the online Book Online form. We confirm every reservation in writing with vehicle, chauffeur, and pickup details.

We recommend booking at least 24 hours ahead for standard trips, and 48–72 hours ahead for weddings, cruise transfers, and special events. Same-day and last-minute bookings are accommodated whenever a vehicle is available.

Yes. Simply provide the passenger’s name, phone number, and pickup details. We keep the reservation contact separate from the passenger contact for corporate arrangements.

Online and phone reservations are confirmed within one business hour. For after-hours requests, a dispatcher responds via text or email as quickly as possible.

Yes. We track your flight number in real time. If your flight is delayed or early, we adjust the pickup automatically — no need to call.

60 minutes of complimentary waiting time is included on every Logan International Airport (BOS) arrival, measured from your actual landing time.

Our default meeting point is curbside at your terminal after baggage claim. A personal meet-and-greet inside the terminal at the arrivals gate is available on request.

Yes. Jair Transportation operates 24/7 for arrivals, departures, and connecting transfers to and from Logan Airport.

Our current fleet includes the Chevrolet Suburban, Cadillac Escalade, and Lincoln Navigator — all premium SUVs seating up to 6 passengers with room for 5–6 large suitcases.

Yes. Rear-facing, forward-facing, and booster seats can be requested at no additional cost. Please mention the child’s age and weight when booking.

Yes. Meet-and-greet is standard on VIP airport arrivals and available on request for corporate guests, event attendees, and international travellers.

All Jair Transportation chauffeurs are professionally licensed in Massachusetts and covered by commercial livery insurance. Documentation is available on request for corporate accounts.

Airport transfers are quoted as flat rates based on pickup and drop-off. Hourly chauffeur service is billed at an hourly rate with a two-hour minimum. Long-distance rides are quoted based on total distance and time.

Yes — all Logan Airport and Boston transfers are quoted as flat rates. You receive the total in writing before you confirm.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), corporate invoicing for approved accounts, and bank transfer for long-term contracts.

A standard 20% chauffeur gratuity is included in Logan Airport flat rates. For hourly and event bookings, gratuity is at your discretion.

We serve Greater Boston, Braintree, Quincy, Cambridge, Newton, Wellesley, Weston, Brookline, Framingham, and all of Massachusetts. Long-distance service to New York, Rhode Island, Connecticut, New Hampshire, and Maine is available.

Cancellations more than 24 hours before pickup are refunded in full. Cancellations within 24 hours may incur a partial charge. See our Cancellation Policy for full details.

Yes. Corporate accounts include monthly invoicing, dedicated account support, priority dispatch, and negotiated rates for recurring travel. Learn more at our Corporate Accounts page.

If no contact is made within the complimentary waiting window and no communication is received, the reservation is billed in full. See our No-Show Policy for details.